Effective date: September 23, 2025
At Zubair Books, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when using our website or buying from our store.
1. Information We Collect
We collect information you provide directly and technical data collected automatically:
- Account & order details: name, email, phone, and shipping address when you create an account or place an order.
- Payment data: payment details needed to process transactions. We do not store full card information on our servers; payments are handled through secure gateways.
- Technical data: IP address, browser type, device details, and cookies for analytics and site performance.
2. How We Use Your Information
- To process and deliver orders, manage returns or exchanges, and communicate order status.
- To respond to your questions, provide customer support, and improve our services.
- To send promotional messages if you opt in. You can opt out at any time.
- To analyze site usage and make improvements to the shopping experience.
3. Sharing Your Information
We do not sell or trade your personal information. We may share data with:
- Trusted service providers (payment processors, delivery partners) who help fulfill orders.
- Authorities where required by law or to protect our rights.
4. Cookies & Tracking
We use cookies and similar technologies to provide basic site functions, remember preferences, and analyze traffic. You can control cookies through your browser settings, though some features may not work if cookies are disabled.
5. Data Security
We take reasonable steps to protect your personal information with industry-standard security measures. While we work to safeguard your data, no online system is completely secure. If you suspect any unauthorized use of your account, contact us immediately.
6. Your Rights
You can access and update your account information by logging in. To request deletion or to raise privacy concerns, contact our support team. We will respond as required by applicable law.
7. Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.
9. Changes to This Policy
We may update this policy occasionally. Any significant changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:
Zubair BooksOpposite King Edward Medical University, Neela Gumbad, Lahore, Pakistan 54000
Email: sales@zubairbooksonline.com
Phone:Tel: 0423-7351354
Mobile: 03004632223
